Anti-Fraud Statement
Recently, fraud cases in the industry have been occurring frequently. To provide you with a safer shopping platform and better service, we would like to remind you:
- This website will never ask you to operate an ATM for any reason.
- This website does not provide installment payments. Whether by credit card or convenience store pickup, there will never be a mistaken installment option selected. Therefore, under no circumstances will you be informed of issues such as ATM/bank installment payments, credit card installment deductions, or mistaken installment settings during convenience store pickup, etc.
- Please do not provide any account, debit card, or credit card information or service phone number. Unless you proactively request a return/refund, this website will never ask you over the phone to provide bank/post office account, debit card, or credit card information.
- ATMs only have deposit/withdrawal/transfer functions. They cannot set up or cancel installment payments. Please do not follow any instructions directing you to perform operations at an ATM.
- It is recommended that you regularly change your member password and email password. Using a combination of letters and numbers is best, and the password should not be the same as your account ID.
- This website has purchased information security protection equipment. However, it is still recommended that you install antivirus software on your home/work computer and perform regular scans to prevent hackers from exploiting system vulnerabilities.
- If you receive a suspicious call, please first contact our customer service hotline (049)2581494 or call the National Police Agency Anti-Fraud Hotline 165 for consultation. This website will promptly publish any fraudulent tactics reported by you to ensure your rights and to help other consumers stay alert.
Customer Service Hours: Monday to Friday 08:30–17:30 (excluding holidays)
